Gas Safety

Natural gas is a very convenient, clean and versatile fuel. But like all fuels it must be handled wisely to ensure its safety and efficiency.

Six main sypthoms to look for

- Headaches
- Dizziness
- Nausea
- Breathlessness
- Collapse
- Loss of consciousness

If you smell gas phone the 24-hour gas emergency service on 0800 002 001


Do turn off the gas supply at the meter

Do open doors and windows for ventilation

Do extinguish all naked flames

Do check gas appliances to see if the gas has been left on unlit or that a pilot is out

Do allow immediate access to our engineer

Phone 24-hour emergency line on 0800 002 001

Do not turn any electrical switches, including door entry systems, on or off

Do not use matches or light naked flames

Do not smoke

Do not leave it to someone else to call the emergency service

How to Isolate Your Gas Supply

To turn off your gas supply, you first need to locate the gas isolation valve. In more modern houses, the gas meter and isolation valve are often located outside in a meter box.